Aleks Metal Logo
Privacy Policy
Confidentiality and Personal Data Protection PolicyThis Confidentiality and Personal Data Protection Policy (“Confidentiality Policy”) has been established in accordance with Turkish laws. Aleks Metal Refinery (“Company” or “ALEKS METAL REFINERY”), headquartered at İkitelli OSB mah. Marmara P Blok Sk P Blok No 11, Küçükçekmece, İstanbul, Türkiye, and registered with the Istanbul Trade Registry, complies with this policy. The policy outlines the personal data shared with ALEKS by data owners, explaining what personal data is collected, why and how it is collected, what is done with the collected data, how long it is stored, with whom it is shared, the Company’s obligations regarding data protection, and the measures taken to safeguard your personal data. Additionally, it details the process for deleting, destroying, or anonymizing your data, and informs you of your rights regarding your personal data and how to exercise them.
1) WHAT IS THE PURPOSE OF THE CONFIDENTIALITY POLICY?Within the scope of this Confidentiality Policy, it is aimed to provide information to data owners on the following issues:
  • - Types of your personal data processed by the company,
  • - Collection methods and legal reasons for your personal data processed by the company,
  • - Purposes of processing your personal data processed by the company,
  • - The retention period of your personal data processed by the company,
  • - With whom your personal data processed by the Company is shared, the Company's obligations to ensure your personal data security,
  • - Terms of deletion, destruction, and anonymization of your personal data processed by the company,
  • - Your rights on your personal data processed by the company and how you can use your rights,
  • - How you can submit your requests regarding the implementation of the Law on Protection of Personal Data No. 6698 (“KVKK”),
  • - Your ways of submitting your questions and suggestions regarding the Confidentiality Policy,
  • - The process of taking effect of changes to the Confidentiality Policy.
2) WHICH DATA DO WE PROCESS?As a result of your use of ALEKS services and products through the website, the following personal data (but not limited to) may be processed by ALEKS METAL REFINERY as a "Data Controller".
3) COLLECTION METHODS AND LEGAL REASONS OF YOUR PERSONAL DATA:Your personal data, by ALEKS METAL REFINERY through different channels, verbally, in writing, or electronically and based on the above-mentioned purposes, for the purpose of carrying out activities; In order to develop the products and services we offer and to carry out our commercial activities, it is processed verbally, in writing, or electronically, through automatic or non-automatic methods, through the call center, website, etc.Personal Data, within the scope of KVKK and other relevant legislation (i) clearly stipulated in the laws, (ii) it is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract, (iii) it is mandatory for the data controller to fulfill its legal obligations, (iv) can be processed without the consent of the personal data owner for one or more of the reasons that the data subject has been made public by themselves.When entering into a commercial or legal relationship with ALEKS METAL REFINERY, the Company may need to process personal data that is directly related to the conclusion or performance of a contract, as outlined in the 2nd paragraph of Article 5 of the KVKK. This includes cases where: (i) processing is explicitly required by law, (ii) it is necessary for the data controller to fulfill legal obligations, (iii) the data has been made public by the data subject, (iv) processing is essential for the establishment, exercise, or protection of a legal right, and (v) processing does not infringe on the fundamental rights and freedoms of the data subject. Such data may be processed automatically through the completion of applications or request forms in electronic environments, ensuring that the rights and freedoms of the data subject are not violated.If the user logging into the website does not have a previously obtained explicit consent, obtaining express consent as required by legal obligation for Personal Data processed, which does not fall within one of the reasons for compliance with the law in paragraph 2 of Article 5 of the KVKK, but is limited to ALEKS METAL REFINERY 's ability to offer products and services and to the security of the user who accesses the website, is required. In this case, we inform you that such express consent can be given electronically, with the same legal nature and value as written consent. You can review the information text on the processing of personal data in an electronic environment and give your express consent statement by instant notification on SMS, e-mail, and website.
4) WHAT IS THE PURPOSE OF PROCESSING YOUR DATA?Your personal data is processed for purposes such as:
  • - Presenting and delivering our products and services to our customers and making promotions and other information,
  • - Managing business relations and customer processes,
  • - Gathering information on a specific subject,
  • - Responding to or following up on comments or questions that our customers have sent us,
  • - Sending relevant notices and/or newsletters and/or any marketing communications to our customers,
  • - Collecting comments on our services or products offered by ALEKS METAL REFINERY,
  • - Analyzing customer satisfaction regarding our services and products offered by ALEKS METAL REFINERY, conducting surveys and customer satisfaction surveys and all kinds of communication in order to provide services within this scope,
  • - Evaluation of customer complaints and suggestions,
  • - Developing, diversifying, and increasing the quality of the services and products offered in line with the needs of our customers,
  • - In terms of suppliers and business partners; contacting potential suppliers and business partners, realizing contract processes, invoicing, analysis and reporting for our services and products, registration in systems, identity verification,
  • - Resolving legal disputes,
  • - Fulfilling all kinds of legal obligations,
  • - To use the rights arising from the current legislation,
  • - Prevention of fraud and false statements,
  • - Meeting information requests from administrative and judicial units,
  • - Marketing the product during the development and management of our current and R&D applications,
  • - Job application and human resources applications.
5) HOW LONG DO WE STORE YOUR DATA?Personal Data is retained by the Company, taking into account the periods determined by all relevant laws, including the provisions of the KVKK and other relevant legislation, the Law No. 6563 on the Regulation of Electronic Commerce, and the provision of Article 138 of the Turkish Penal Code, the statute of limitations, and the periods required by the purpose of processing. After the relevant periods, Personal Data will be deleted, destroyed, or anonymized ex officio or upon your request. If a period of time is not regulated in the legislation regarding how long Personal Data should be kept, Personal Data is processed for the period required by the processing purposes of the Company's Personal Data listed in this Confidentiality Policy, and then deleted, destroyed, or anonymized.
6) WITH WHOM IS YOUR DATA SHARED?Your Personal Data is shared with third parties only with your explicit consent and Personal Data is not transferred to third parties without your explicit consent. ALEKS METAL REFINERY may share and transfer your Personal Data to one of the databases of group companies, affiliates, business partners, or one of its external partners located abroad. As data protection levels vary around the world, we may only transfer your Personal Data to group companies or third-party companies outside the European Union if they maintain at least the same level of personal protection. Personal Data processed by ALEKS may be shared with our business partners, company partners, and company officials in order to fulfill their legal obligations. Personal Data provided by the Company for the above-described methods and purposes, provided that adequate and effective measures are taken in accordance with the security and confidentiality principles set forth in the KVKK and relevant legislation, may be shared with third parties, including legal consultants, tax consultants, with whom we have a contract with domestic or foreign group companies, our business partners, shareholders, customers with whom we have contracted and served as required by our activities, to resolve legal disputes or to the Social Security Institution in case of request in accordance with the relevant legislation, General Directorate of Security and other law enforcement forces, authorized public institutions and organizations. ALEKS METAL REFINERY takes necessary technical and legal measures to prevent any violation of rights during data transfer to third parties. In this context, ALEKS METAL REFINERY is not responsible for violations that occur in the risk area under the responsibility of the third party, due to the data protection policies of the third party receiving the Personal Data. Personal Data transfers can be made to countries where it is determined and declared that there is no adequate protection by the Personal Data Protection Board, provided that the data controllers in Turkey and the relevant foreign country undertake adequate protection in writing and the permission of the Personal Data Protection Board can be obtained for the relevant transfer.
7) WHAT ARE OUR OBLIGATIONS TO ENSURE YOUR DATA SECURITY?Our obligations to ensure your data security include:
  • - Informing the personal data owners in accordance with the KVKK and other relevant legislation during the acquisition of personal data,
  • - Preventing the processing and access of your personal data in violation of the law and honesty rules, KVKK, and other relevant legislation,
  • - Taking all kinds of technical and administrative measures to ensure that your personal data is kept in accordance with the KVKK and other relevant legislation in a timely manner,
  • - Keeping your personal data accurate and up-to-date, and when necessary, deleting, destroying, or anonymizing it in accordance with KVKK and other relevant legislation,
  • - Making or having all the necessary inspections done in this context. At the same time, ALEKS METAL REFINERY ensures that even if the persons and officials who process personal data on behalf of our company leave their duties, the personal data they learn during their duties are not disclosed to others in violation of the provisions of the KVKK and other relevant legislation and are not used for purposes other than processing. In the event that the processed personal data is unlawfully obtained by others, our Company immediately notifies the person concerned and the Personal Data Protection Board.
8) TERMS OF DELETING, DESTROYING, AND ANONYMIZING PERSONAL DATA
  • Despite being processed in accordance with the provisions of the relevant law within the scope of the laws of the Republic of Turkey, if the reasons requiring its processing are eliminated, Personal Data is deleted, destroyed, or anonymized in accordance with the provisions of the KVKK and other relevant legislation, upon the decision of the Company or upon the request of the data owner.
9) WHAT ARE YOUR RIGHTS ON YOUR PERSONAL DATA? HOW TO USE YOUR RIGHTS?Regarding the Personal Data processed by ALEKS METAL REFINERY, within the scope of Article 11 of the KVKK, without prejudice to the cases stipulated in Article 28 of the KVKK titled “Exceptions”:
  • - Learning whether your personal data is processed,
  • - Requesting information regarding the processing of your personal data,
  • - Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
  • - Learning the third parties to whom personal data is transferred at home or abroad,
  • - Requesting correction of your personal data if it is incomplete or incorrectly processed,
  • - Requesting the deletion or destruction of your personal data in case the reasons for processing disappear,
  • - Requesting that your corrected, deleted, or destroyed personal data be notified to third parties,
  • - Objecting to the emergence of a result against you by analyzing your processed data exclusively through automated systems,
  • - Requesting the compensation of the damage in case your personal data is damaged due to unlawful processing.
To exercise your above-mentioned rights, you can always contact us via the contact information of ALEKS METAL REFINERY specified in Article 10 of this Confidentiality Policy or via the Contact section on the Website. In your application, if your request for deletion, destruction, or anonymization is rejected for a reason, the reason for the rejection will be communicated to you in writing or electronically. In your application, it is possible that the Company cannot fully meet your requests because your Personal Data must be processed in accordance with the KVKK and the relevant legislation and/or the reasons specified in the Confidentiality Policy.
10) CHANGES TO THE CONFIDENTIALITY POLICYChanges to the Confidentiality Policy may be requested from time to time by ALEKS METAL REFINERY. The up-to-date version of the Confidentiality Policy will be announced by ALEKS METAL REFINERY on the website. When the updated Confidentiality Policy is posted on the Website, the amended Confidentiality Policy will become valid. In case of substantial changes to the Confidentiality Policy, our customers will be informed about the changes through various means.